At Vilawoods, we believe premium service should extend beyond our products — right to your doorstep. Here’s everything you need to know about how we ship our furniture safely and efficiently across India.
1. Delivery Coverage
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We offer pan-India delivery to most major cities and towns.
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For remote or limited-service areas, delivery availability will be confirmed during checkout or via direct communication.
2. Shipping Timelines
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Estimated delivery time ranges from 7 to 21 business days, depending on the product type, customization, and delivery location.
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Custom or made-to-order products may require additional production time, which will be clearly communicated at the time of purchase.
3. Shipping Charges
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Shipping is free on most orders. In certain cases (remote locations or large items), minimal delivery charges may apply and will be shown during checkout.
4. Order Tracking
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Once your order is shipped, you will receive tracking details via SMS or email.
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Our support team will also keep you updated in case of any unforeseen delays.
5. Delivery & Assembly
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All large furniture items are delivered with basic installation or setup support, wherever applicable.
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Please ensure someone is available to receive and inspect the delivery at the time of arrival.
6. Damages in Transit
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If the item arrives damaged or shows signs of mishandling, please report it within 48 hours with photos so we can resolve it promptly.
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We recommend not disposing of original packaging until the issue is resolved.
For any shipping-related inquiries, feel free to contact us at support@vilawoods.com.